Privacy Policy

How Square One Ceilings collects, uses, and protects your information.

Last updated: September 1, 2026

1. Who We Are

Square One Ceilings is a commercial ceiling and interior buildout contractor based in St. Louis, MO. This policy explains what information we collect through our website and our communications with you, how we use it, and the choices you have. It applies to this website and to the text messages and emails we send.

2. Information We Collect

We collect the following categories of information:

  • Information you give us directly. Your name, email address, phone number, company name, project type, and the contents of your message when you submit our contact form, request a quote, apply for a position, or contact us by phone, email, or text.
  • Mobile number and SMS consent. If you opt in to text messages, we record your mobile number, the fact and date of your consent, and the content of messages exchanged with us.
  • Project information. Details you provide about a job site, scope, schedule, or contacts in the course of working with us.
  • Basic technical information. Standard server and log data such as IP address, browser type, and pages visited, collected automatically when you browse the site.

We do not knowingly collect sensitive personal information such as Social Security numbers, financial account numbers, or health information through this website.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and prepare quotes and estimates
  • Coordinate scheduling, site access, deliveries, and crew arrival
  • Send project and job status updates you have asked for
  • Communicate with you about active or prospective work
  • Review and respond to employment applications
  • Maintain our business records and meet legal or contractual obligations
  • Operate, secure, and improve this website

We do not use your information for automated decision-making, and we do not sell your personal information.

4. Mobile Information and SMS Text Messaging

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use your mobile number only to send you the messages described in our SMS Text Messaging Program Terms — project updates, scheduling, quote follow-up, responses to your inquiries, and hiring coordination — and to respond when you text us.

We share mobile numbers with our messaging service provider solely to transmit those messages on our behalf. That provider is contractually limited to processing the data for that purpose and may not use it for its own marketing.

You can opt out at any time. Reply STOP to any message to cancel, or reply HELP for assistance. You may also call (314) 610-7509 or email office@squareoneceilings.com. Message and data rates may apply.

5. When We Share Information

We do not sell or rent your personal information. We share it only in these limited situations:

  • Service providers. Vendors who operate our website, process form submissions, host our email, and deliver our text messages, acting on our instructions and limited to that purpose.
  • Project partners. When necessary to perform work you have engaged us for — for example, sharing a site contact with a general contractor or supplier on your project.
  • Legal requirements. When required by law, subpoena, or court order, or to protect our rights, safety, or property.
  • Business transfer. In connection with a merger, acquisition, or sale of assets, subject to this policy.

Mobile phone numbers and SMS opt-in consent are excluded from all sharing described above, other than transmission by our messaging service provider.

6. Cookies and Analytics

This website does not use advertising cookies or cross-site tracking. Any cookies present are limited to what is needed for the site to function. Our web host may keep standard server logs for security and performance purposes.

7. Data Retention

We keep your information for as long as needed to respond to your inquiry, perform and support our work for you, and satisfy legal, tax, insurance, and recordkeeping obligations. When you opt out of text messages, we retain a record of your opt-out so that we can honor it.

8. Security

We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information such as account numbers or identification numbers through our contact form or by text.

9. Your Choices

  • Text messages: reply STOP to cancel at any time.
  • Email: reply to any message asking us to stop, or contact us at the address below.
  • Access, correction, or deletion: contact us and we will respond to reasonable requests, subject to records we are required to keep.

10. Children's Privacy

This website and our services are directed to businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted to this page, and the “Last updated” date above will be revised.

12. How to Contact Us

To ask about this policy, exercise a choice described above, or reach the sender of our messages:

See also our Terms & Conditions.